The Consultants must meet all the following minimum qualifications:
- Four(4)years of experience with in the last five(5)years in Service Desk or Help Desk operations acting as a call center agent or customer service representative (dealing with customer/clients, answering calls, managing ticket system).
- Three(3)years of experience with in the past four(4)years installing software on PC’s in a Microsoft Windows desktop environment.
- Three(3)years of experience with in the last four(4)years troubleshooting issues related to domain joins, group policy, profile management, DHCP, DNS, TCP/IP.
- Four(4)years of experience with in the last five(5)years with remote-installation of software.
Provide a list of three organizations where similar services have been provided. Must provide the name, phone number and email of contact person in WOS Form A to meet this requirement.
- Four (4) years of experience within the last five (5) years working with Active Directory, Office 365, and Windows 10.
- Consultants shall be trained on site for up to one (1) month at the Service Desk at IS Headquarters located at Commerce, CA 90022.
- Once the initial training is complete, Consultants may be assigned to work remotely thereafter.
To apply for this job email your details to firstname.lastname@example.org