The client is looking for a responsible business analyst to work with business process owners and application developers to define areas of improvement and capture related requirements, document systems, write reports, and test software solutions that improve business processes. Some processes require observation of maintenance and operations staff in the field.
Required Skills:
- 5+ years of business analysis, project management, and end-user interaction
- 3+ years of implementing information technology projects and/or products
- Working knowledge of Project Management and Business Analysis practices in alignment with PMBOK / BABOK, CCBA or CBAP certified a plus
- Problem-solving and system troubleshooting
- Exceptional customer service foundation and practice
- Exceptional communication skills with a passion for writing
- Ability to work in high speed, demanding environment
Software experience preferred:
- Nexgen Asset Management
- Atlassian Confluence and Jira
- Izenda/Logi/Tableau/SSRS reporting
Desired Skills:
- Water Purveyor/Utility
- Government service/processes experience
- Bachelor’s Degree a plus
Responsibilities:
- Learn the Nexgen vended system capabilities and administration
- Learn to create reports in the Nexgen reporting system
- Elicit, develop, organize, document, and simplify requirements
- Analyze and provide status reports on maintenance activities, KPIs, and asset failure codes
- Develop requirements analysis documentation for projects in the approval process
- Develop project documentation including technical specifications and user guides
- Develop and execute software test plans
- Train users on software
- Create as-is documentation for existing processes